We love traditional ways too, so if talking to a real-life human
is more your thing, you can call us on +44(0)1746 710 777.

How can we help?



Do promotional/discount codes include sale items?

Sale items are not included unless specified.

Can I receive samples?

If you order a few samples of your choice, any unwanted items can then be returned.

Why am I not receiving my welcome email?

If you are experiencing any issues please try using the following link:


How long do I have to amend or cancel an order?

Orders can only be amended or cancelled within 1 hour of purchase. Please contact us at enquiries@yesterhome.co.uk and we will be happy to assist you.

What do I do if I haven't received my order?
How do I make sure I order the right size?

Sizing is detailed in the product description for each item on our website, for items like brackets and kitchen handles please make sure the item is correct before ordering.

How do I use my bluelight discount?

It doesn't appear on the blue light website, but if you email enquiries@yesterhome.co.uk with proof (i.e screenshot of your card) we can provide a discount code

How do I apply for a trade account?

You can apply for a trade account via the link on the bottom of the homepage on our website or here:



Do you ship worldwide?

Yes, please see our 'delivery' page on the website for details based on your country of residence: click here

Does the lead time include delivery?

Lead times and delivery are separate, see individual product listings for details

What are the international taxes, duties, etc., that I have to pay?

All parcels sent outside of the UK are subject to customs charges. Please see our Delivery Information

When will I receive my order?

You can track your order status here: Track my order

Alternatively you can email us at enquiries@yesterhome.co.uk


What is your return policy?

If your item is unwanted, damaged or the wrong size we will happily refund within 30 days (of order arrival date) providing the item(s) have not been used or installed in any way. If the item is unreturnable there will be a notice on the product page. Please include a copy of your original invoice in your package with a note stating the reason(s) for your return. 

Please see our returns page for further information: Returns Information

What should I do next if items arrive damaged or they are incorrect?

Any order issues including damaged or missing items need to be reported within 30 days from arrival, via enquiries@yesterhome.co.uk with images/evidence of the damage in order for us to replace or refund. Please inspect all items on arrival to ensure everything is undamaged and correct. Any issues outside of the 30 day window will not be refunded or replaced.

Can I send more than 1 order back in the same parcel?

Of course you can, you will just need to provide the order numbers for each return.

Contact Us

How do I contact your company if my question isn’t answered here?

If you have checked FAQs, and you have been unable to find the answer you are looking for please contact our team as follows:

Live chat with us

Call us: +44(0)1746 710 777

Email us:  enquiries@yesterhome.co.uk