FREE UK DELIVERY ON ALL ORDERS OVER £100

FREE UK DELIVERY
On Orders Over £100
CALL TO ORDER
01746 710777

UK DELIVERY

 UK ORDERS OVER £100 RECEIVE FREE SHIPPING* 

 

  • All orders under 2KG are sent via a Royal Mail Service chosen but we do also offer an Express (1-2 working day) Parcel Force service if required.
  • The cost of Postage is based on the weight relative to Royal Mail's rates.
  • Orders placed over the weekend and Bank Holidays will be processed the next working day.
  • You will usually receive your order within 3-4 working days from when ordered. For Ireland, within 5 working days.
  • All orders under 2KG will usually be delivered between 9am - 5pm Monday - Saturday via standard Royal Mail post.
  • If you are not available at the time of delivery a Royal Mail card will be dropped through your door stating the whereabouts of your parcel.
  • PLEASE NOTE: If your parcel is small enough to fit through a standard letter box a person will not have to be present to receive it. 
  • All Orders Over 2KG will either be sent via a Tracked 48 Hour Royal Mail Service or via an Express 1 - 2 working day Parcel Force Service depending on your choice at the checkout.
  • *FREE SHIPPING is via a Tracked Economy 3 - 5 Day Service. 
  • NOTE: We will contact you immediately if, for any reason, we are unable to fulfill your online order from our warehouse.

 


INTERNATIONAL DELIVERY

  • All orders under 2KG are sent via Royal Mail International Tracked service which usually arrives within 5 - 7 working days.
  • The cost of Postage is based on the weight relative to Royal Mail's rates.
  • All orders over 2KG are sent via a tracked courier 3 - 5 Day Service, usually UPS, FedEx, DPD or TNT depending on the destination.
  • NOTE: If you have any questions regarding delivery costs or if you require an express service please contact us via our contact page

RETURNS

If your item is unwanted, damaged or the wrong size we will happily refund or exchange within 28 days.
Please include a copy of your original invoice in your package with a note stating the reason(s) for your return. 

 

PACKING YOUR RETURN

Please ensure goods are packaged properly as damaged items will not be refunded in full.

As many of our items are powder coated they are susceptible to being chipped easily if not packaged thoroughly.

Brass and Bronze will scratch easily so please avoid damage by packaging each item thoroughly and separately. 


SENDING YOUR RETURN

We do not pay for returns unless the item(s) is damaged or incorrect. 

If you have received an incorrect or damaged item please contact us via our contact page

If you wish to return your item for another reason, eg. 'the item is not suitable' then please arrange postage yourself. 

Royal Mail is ideal for most items up to 2KG however tems over this weight are advised to be sent via a courier.

You can easily book a parcel to be collected from your home or dropped at a local collection point using this website.

If you have any questions or queries regarding returns please email us via our contact page.

 

RETURN ADDRESS

Yester Home, Upper Aston Farm, Wolverhampton, West Midlands, England, WV5 7EE