We ship worldwide using UPS and DHL. All shipping rates are calculated at checkout and are charged depending on weight and package dimensions.
DUTIES & TAXES
Retail / B2C International Orders
All retail orders shipped outside of the UK will be subject to duties and taxes. These charges are calculated and applied at checkout, so you’ll see the full cost of your order upfront with no hidden fees upon delivery. This ensures a smoother shipping process and helps avoid unexpected costs when your package arrives in your country.
Trade / B2B International Orders
International trade and B2B orders are shipped on a DAP/DDU basis, unless otherwise agreed in writing.
This means that import duties, taxes, VAT, customs clearance charges and any local handling fees are not collected at checkout and remain the responsibility of the customer/importer when the goods arrive in the destination country.
Where applicable, we will include the company details, VAT number and customs information provided at checkout to help support the import process. Please ensure these details are entered correctly before placing your order.
DAP/DDU shipments may be subject to local customs processing times, which are outside of our control.