Free Shipping On UK Orders over £100

FREE UK DELIVERY
On Orders Over £100
CALL TO ORDER
01746 710777

 UK ORDERS OVER £100.00 RECEIVE FREE SHIPPING* 

UK DELIVERY

All orders under 2KG are sent via a Royal Mail Service chosen but we do also offer an Express (1-2 working day) service if required.

The cost of Postage is based on the weight relative to Royal Mail's rates.

Orders placed over the weekend and Bank Holidays will be processed the next working day.

You will usually receive your order within 3-4 working days from when ordered. For Ireland, within 5 working days.

All orders under 2KG will usually be delivered between 9am - 5pm Monday - Saturday via standard Royal Mail post.

If you are not available at the time of delivery a Royal Mail card will be dropped through your door stating the whereabouts of your parcel.

PLEASE NOTE: If your parcel is small enough to fit through a standard letter box a person will not have to be present to receive it. 

All Orders Over 2KG will either be sent via a 3 - 5 working Day Tracked Courier Hermes Service or via an Express 1 - 2 working day Parcel Force Service depending on your choice at the checkout.

*FREE SHIPPING is via a Tracked Economy 3 - 5 Day Service. 
We will contact you immediately if, for any reason, we are unable to fulfill your online order from our warehouse.

INTERNATIONAL DELIVERY

 

DHL Service - A non-tracked Worldwide service which arrives within 7 - 10 working days usually. 

Royal Mail International Tracked: 

All orders under 2KG can also be sent via Royal Mail International Tracked. 

The cost of Postage is based on the weight relative to Royal Mail's rates.

Tracked Courier (2KG+)

All orders over 2KG are sent via a tracked courier 3 - 7 Day Service, usually UPS, FedEx or TNT. 

If you have any questions regarding delivery please contact us via our contact page

RETURNS

If your item is unwanted, damaged or the wrong size we will happily refund or exchange within 28 days. Please include a copy of your original invoice in your package with a note stating the reason(s) for your return. 

Packing Your Items

Please ensure goods are packaged properly as damaged items will not be refunded in full. As many of our items are powder coated they are susceptible to being chipped easily if not packaged thoroughly. Brass and Bronze will scratch easily so please avoid damage by packaging each item thoroughly and separately. 

Shipping Your Items

We do not refund postage unless the item(s) is damaged so please send by your preferred method. Royal Mail is ideal for most items up to 2KG. Items over this weight are advised to be sent via a courier. You can easily book a parcel to be collected from your home using this website. If you have any questions or queries regarding returns please email us via our contact page

 

 

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